InfiniteWatch MCP

Operations observability

InfiniteWatch MCP brings customer interaction data and operational context from voice calls, text conversations, and web sessions directly into your AI. Authorized sales, customer support, QA, CX, and operations teams can ask natural-language questions to uncover top issues, find supporting examples, analyze trends, compare channels, identify operational risks, evaluate agent performance, access relevant how-to guidance, and summarize customer interactions, all without leaving your AI.

What you can ask

How did unresolved voice calls change week by week in June 2026?
Example path

MCP connector

Server URL: https://mcp.infinitewatch.ai/mcp
Login: OAuth
Protocol: MCP 2025-11-25
Instructions: Use InfiniteWatch Global Chat when the user asks about customer interactions, voice calls, text conversations, web sessions, insights, examples, trends, comparisons, diagnostics, or selected interaction summaries. Forward requests to InfiniteWatch data tools; do not invent private policy answers when the backend says it lacks internal knowledge.

Tools

Reads data8

Skills

None in the store listings or on the server