Sonora

Sonora is a customer intelligence platform for post-sales teams.

It reads the places customer signal actually lives — support tickets, email, meeting transcripts, notes, product usage, and your CRM — and keeps one current picture of every account: health, sentiment, escalation risk, the issues being raised, and the features being asked for. This connector puts that picture in your AI, scoped to your Sonora workspace and to the permissions you already have inside it. More