Search and manage support chats, tickets, and reports
Text lets authorized users search, retrieve, and manage customer conversations, HelpDesk tickets, archived LiveChat chats, transcripts, tags, customer profiles, and reports in your AI. Users can also create and update tickets, reply to customers, and tag, transfer, or end chats.
What you can ask
- Identify recurring issues in the last 100 conversations and recommend the best fix.
Example path
MCP connector
- Server URL
https://mcp.text.com/v2- Login
- OAuth
Tools
Reads data22
Changes data10
Deletes or can't be undone11
Skills
None in the store listings. The server needs sign-in, so we could not check it
LetsBot#390
Gorgias MCP#432