Voicenter API Skills

Skills

16 in the Claude listing

• Active callsGet a real-time snapshot of all active calls and queue activity via the Voicenter Active Calls API
• blacklistAdd or remove phone numbers from the Voicenter organization blacklist
• Call logPull call detail records (CDR) from Voicenter using the Call Log API
• Cdr notificationReceive and handle CDR push notifications from Voicenter after every call ends
• click2callInitiate or terminate outgoing calls using the Voicenter Click2Call API
• Crm onboardingCRM integration scoping & onboarding playbook.
• Extension listRetrieve the full list of active extensions and users in a Voicenter organization
• External layerBuild an External Layer IVR endpoint that lets Voicenter route inbound calls based on your CRM business logic
• Get call historyPull specific call data by CallID with AI analysis — summary, emotions, personality traits, and insights.
• Lead trackerTrack which marketing campaign or web page generated an inbound call using the Voicenter Lead Tracker JS SDK
• Login logoutSet agent login/logout and status via the Voicenter Login/Logout API
• Mute recordingMute or unmute call recording in real time via the Voicenter Mute Call Recording API
• Popup screenImplement a Pop-Up Screen endpoint that Voicenter calls during incoming calls to display caller CRM data to agents
• Productive dialerManage auto-dialer campaigns via the Voicenter Dialer API — add/remove destinations, control campaigns, manage agents
• Real timeConnect to Voicenter real-time call and agent events via the EventsSDK (socket.io)
• voicebotBuild a VoiceBot data endpoint that the Voicenter Voice Agent calls mid-conversation to fetch dynamic CRM data