Business reports from Wordesk
Wordesk is a business reporting assistant for existing Wordesk users. It helps managers and customer support, sales and marketing teams review business performance and prepare daily, weekly or monthly summaries from their company's Wordesk analytics. More
MCP connector Server URL https://mcp.wordesk.ai/mcpCopy Login OAuth Tools Reads data5 get_ get_ get_ get_ get_
Skills 6 in the ChatGPT listing
Business overview Give a short business briefing for today, yesterday, this week or this month — revenue, conversations and AI escalation, and marketing results in one answer. Conversation insights Answer questions about customer conversations in a time range — how many conversations there were today, yesterday or this month, how many the AI handled, the human escalation rate, top categories and subjects, and which channels customers used. Marketing performance Report how campaigns and automations performed — the latest campaign, a campaign found by name or offer (for example a 50% discount), results in a time range, and comparisons between automations or between automations and campaigns. Sales conversions Answer revenue questions — how much was made yesterday, how today is going, this month's sales, revenue per channel, average order value and how much came from campaigns and automations. Team performance Report how the AI agent and each team member performed in a time range — conversations handled, messages, first response time, resolution time, AI vs human comparison, top categories per agent and the busiest hours. Wordesk analytics Route general Wordesk analytics requests to the report-specific Wordesk skills. 
