
Chat with online store support
EPAV Desk connects shoppers with the support chats of online stores that run their customer support on EPAV Desk. A shopper names a store, and EPAV Desk passes the question to that store's own support assistant.
Example path
https://ask.epavdesk.com/mcpEPAV Desk connects shoppers with the support chats of online stores that use EPAV Desk. Each store answers with its own support assistant and team, from the store's own knowledge base, the same way as in the chat on the store's website. looks up a connected store by name or website, sends the shopper's message to that store and returns the store's reply, returns replies that arrived later. Replies are the store's own words: EPAV Desk adds nothing to them and knows nothing about stores that are not connected.
None in the store listings or on the server