Agent Ready

Terms of service

Last updated: November 7, 2026

Summary

  • You own the data that you give us. We use it only to provide and improve Agent Ready.
  • We own data about how Agent Ready is used. We may use it for any lawful purpose, such as benchmarks, if it does not identify you.
  • We do not train AI models on your data unless you give permission.
  • AI agents are made by other companies. We are not responsible for what they do.
  • You can stop at any time. You can export your data for 30 days after you stop.
  • Delaware law and Delaware courts apply.

This summary is not the full terms. The full terms follow.

1. About these terms

These terms are an agreement between Gradient HQ, Inc. ("Agent Ready", "we", "us") and the organization that uses Agent Ready ("you"). They apply when you create an account, sign an order form, or use the Services. If you accept these terms for an organization, you confirm that you can bind it.

Agent Ready is for businesses. You must be 16 or older to use it. If an order form that we both signed is different from these terms, the order form wins. Our privacy policy tells how we handle personal information.

2. Definitions

  • Services means agentready.co, the app at app.agentready.co, the Script, and our support.
  • Script means the Agent Ready code that you add to your websites.
  • Customer Data means the data that you or your users give to the Services, such as your account details, site settings, and tool settings.
  • Usage Data means data about how the Services are used, including data about how AI agents use the tools on your sites.
  • Aggregated Data means data that we make from Customer Data or Usage Data, which does not identify you, your users, your websites, or any person.
  • Order Form means a signed order form or a checkout page that lists your plan and fees.

3. Using the Services

While these terms are in effect, you may use the Services for your business. You may add people from your organization and your agencies as users. You are responsible for what your users do, and for keeping your account secure. Tell us at once if you think someone used your account without permission.

4. Restrictions

You must not, and must not let anyone else:

  • add the Script to a website that you do not own or control;
  • use the Services to break the law or the rights of others;
  • copy, sell, rent, or resell the Services, or build a competing product from them;
  • reverse engineer the Services, except where the law allows it;
  • get around usage limits or security measures, or test the Services for weaknesses without our written permission;
  • send malware, spam, or harmful content through the Services;
  • use the Services in a way that harms them or other customers.

5. Your data

You own Customer Data. You give us the right to use Customer Data to provide, secure, support, and improve the Services. We do not train AI models on Customer Data unless you give permission.

You are responsible for Customer Data and for your websites. You confirm that you have the rights and give the notices that the law requires for the Script and for the data that you give us.

6. Usage Data and Aggregated Data

We own Usage Data and Aggregated Data. We may use them during and after these terms for any lawful purpose, such as to run and improve the Services, make benchmarks, and publish research. When we share them outside Agent Ready, we do so only in a form that does not identify you as the source.

7. AI agents and other services

The Services work with AI agents, AI models, and other services that other companies make. We do not control them, and these terms do not cover them. AI can make mistakes, so check important output before you use it. Your use of those services is at your own risk and follows their own terms.

8. Beta features

We may offer features that we mark as beta, preview, or early access. They may not work fully, and we may change or remove them at any time. We give them "as is", with no support commitment.

9. Fees

You pay the fees in your Order Form. Unless the Order Form says something different, fees are due within 30 days of the invoice, and they are not refundable. Fees do not include taxes, which you pay, except taxes on our income. We may change our prices when your plan renews. We will tell you at least 30 days before. We may change or end free plans at any time.

10. Suspension

We may suspend your access to the Services if your use is a security risk, could harm the Services or others, breaks section 4, or if a payment is more than 30 days late. When we can, we tell you first. We restore access when the problem is fixed.

11. Confidentiality

Each side may get non-public information from the other, such as product plans, prices, and Customer Data ("Confidential Information"). The side that receives it will use it only for these terms, protect it with reasonable care, and share it only with staff, advisers, and service providers that need it and must keep it confidential. This does not apply to information that is public, that the receiving side already had, or that it got or made on its own. A side may share Confidential Information when the law requires it, and will tell the other side first when it is allowed to. These duties continue for 3 years after these terms end, and for as long as the law protects trade secrets.

12. Our property and feedback

We own the Services, the Script, and everything that we build, including improvements. These terms do not give you any right to them except to use the Services as section 3 says. If you give us feedback or ideas, we may use them for any purpose, with no duty to you.

13. Publicity

We may name you as a customer and show your name and logo on our website and in sales material. To ask us to stop, email hello@agentready.co.

14. Term and ending

These terms start when you first accept them and continue while you use the Services or have an Order Form in effect. A paid plan renews for the same period unless either side gives notice before the renewal date.

You can stop using the Services at any time. Either side can end these terms if the other side breaks them and does not fix the problem within 30 days of written notice. If you end a paid plan early, you do not get a refund, unless you ended it because we broke these terms. In that case, we refund the prepaid fees for the rest of the term.

When these terms end, you must stop using the Services and remove the Script from your websites. For 30 days, you can ask us to export Customer Data. After that, we delete Customer Data, except for copies that the law requires us to keep and copies in backups, which we delete on our normal schedule. Sections 5 to 7, 9, 11, 12, and 14 to 19 continue after these terms end.

15. Warranties and disclaimers

Each side confirms that it can agree to these terms. We will provide the Services with reasonable skill and care.

Except for the promises in this section, the Services are provided "as is" and "as available". To the extent the law allows, we disclaim all other warranties, express or implied, including merchantability, fitness for a particular purpose, and non-infringement. We do not promise that the Services will be error-free or always available, or that AI agents will use your tools or give correct answers.

16. Limits of liability

To the extent the law allows, neither side is liable for indirect, incidental, special, consequential, or punitive damages, or for lost profits, revenue, or data, even if it was told that they were possible. Each side's total liability under these terms is no more than the greater of the fees paid or payable by you in the 12 months before the claim, or $100.

These limits do not apply to a side's duties under section 17, your breach of section 4, your duty to pay fees, or liability for gross negligence, fraud, or willful misconduct.

17. Indemnity

We will defend you against a claim by a third party that the Services infringe its intellectual property, and pay the damages and costs that a court awards or that we agree to in a settlement. If the Services are, or may be, found to infringe, we may change them so that they do not, get you the right to keep using them, or end your access and refund the prepaid fees for the rest of the term. We are not responsible for claims that come from Customer Data, your websites, third-party services, changes that we did not make, or use that breaks these terms.

You will defend us against a claim by a third party that comes from Customer Data, your websites, or your breach of section 4, and pay the damages and costs that a court awards or that you agree to in a settlement.

The side that asks for defense must tell the other side about the claim quickly, let it control the defense and settlement, and help it at its cost. A side must not settle a claim in a way that admits fault for the other side without its permission.

18. Changes to these terms

We may change these terms. For a material change, we email account owners at least 30 days before it starts. If you continue to use the Services after that date, you accept the change. Changes do not apply to a signed Order Form until it renews.

19. Law and disputes

Delaware law governs these terms, without its rules on conflicts of law. Each side agrees that only the state and federal courts in New Castle County, Delaware, can hear disputes about these terms. Either side may ask any court for an urgent order to protect its intellectual property or Confidential Information.

20. General

  • Assignment. Neither side may transfer these terms without the other side's permission, except to a company that gets all or most of its business or assets in a merger or sale.
  • Events beyond control. Neither side is liable for delays caused by events that it cannot reasonably control, such as outages of other providers, natural disasters, or war. This does not apply to payment.
  • Notices. We send notices to the email of your account owner. You send notices to hello@agentready.co.
  • Entire agreement. These terms and your Order Forms are the full agreement between us about the Services. Terms in your purchase orders do not apply.
  • Other terms. If a court finds part of these terms invalid, the rest stays in effect. If a side does not enforce a right, it does not give up that right. The sides are independent contractors. No one else has rights under these terms.
  • Export laws. You must not use the Services where US sanctions or export laws do not allow it.

21. Contact

Gradient HQ, Inc., hello@agentready.co